From the monthly archives:

April 2011

TLW 42: Working With the “Challenging” Participants

by Robin Lindbeck on April 27, 2011

Todays Learning Workplace podcast 42-Working With the “Challenging” Participants

Todays article:

7 Truths about All Customer Experiences (Customer Experience for Profit blog)


Other articles and things of interest from this week:

 
Today’s topic –More Tough Learners (Miscreants, Sleepers, and Annoyers, Oh My!)

 

Tip of the week

  • Prepare your guest presenters/trainers

 

 

 

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TLW 41: Be Right and Write More Effectively at Work

by Robin Lindbeck on April 22, 2011

Todays Learning Workplace podcast 41-Be Right and Write More Effectively at Work

Todays article:

How to Succeed in Business Writing: Don’t be Dickens(HBR blog)


Other articles and things of interest from this week: 

 
Today’s topic –The Toughest Learners (Miscreants, Sleepers, and Annoyers, Oh My!)

 

Tip of the week

  •  Use the “silent conversation” writing exercise to start the conversation on difficult or sensitive issues

 

Other Resources Mentioned During the Show

 

 

 

(right-click to download the MP3 of this podcast to your computer)

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TLW 40: So You Want More Productive Meetings…

April 13, 2011

Todays Learning Workplace podcast 40-So you want more productive meetings…   Todays article: What is Holding the Learning & Development Profession Back? (Chief Learning Officer blog) Other articles and things of interest from this week: Getting Started with Mobile Learning (Upside Learning blog) Coaching Urged for Women: Inadequate Career Development Holds Back Female Executives (Wall […]

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