From the monthly archives:

September 2011

TLW 63: To err is human, to forgive…

by Robin Lindbeck on September 28, 2011

failure mobile learning talent management elevator pitch speech






Topic: Dealing with Other’s Failure

 

Articles for this Week:

 

Tip of the Week:

  • Boost learners’ readiness to learn by communicating wtih learners prior to the training session.

 

Other Resources Mentioned in the Show:

 

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TLW 62: Is Customer Service Still Customer Service?

by Robin Lindbeck on September 21, 2011

training and development corporate

 

 

 

 

 

 

Topic: Is Customer Service Different with Public Organizations?

 

Articles for this Week:

 

Tip of the Week:

  • (no tip this week)

 

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Subscribe to this podcast via iTunes, RSS or email.

 

Photo by debaird™

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TLW 61: Can Toxic Managers Be “Re-trained?”

September 14, 2011

            Topic: Warning–Toxic Manager Toxic Organizations – Welcome to the Fire of an Unhealthy Workplace Are you in a Negative Work Environment? 5 Tips to Change It Detoxifying a Toxic Leader Toxic Managers 7 Signs You May Be a Bad Manager Transforming Toxic Leaders   Articles for this Week: The […]

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TLW 60: Has Workplace Learning Changed Since 9/11?

September 7, 2011

Topic: Workplace Learning Since 9/11–what’s changed? Diversity Training Since 9/11 Why 9/11 Didn’t Change the Workplace (Need to complete a free registration to read this article.)   Articles for this Week: You Are What You Think (Leading Effectively e-Newsletter, CCL) 5 Leadership Milestones to Set and Reach (Leadership & Learning) The Genius Hour: How 60 Minutes […]

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TLW 59: Reflective Writing? Let me think about that a minute…

September 1, 2011

Topic: Reflective Writing What is Reflective Writing? Writing to Reflect:  Mindful Leadership The Value of Keeping a Leadership Journal   Articles for this Week: Think You’re An Auditory Or Visual Learner? Scientists Say It’s Unlikely. (NPR) Back to Basics: When Training is the Answer (Learning Solutions) How to Prioritize Learning (Chief Learning Officer blog) Top […]

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