Posts tagged as:

coaching

Show 007: It’s a Dichotomy

by Robin Lindbeck on August 6, 2010

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Show #7

News, articles, current events
Silly Putty Learning (Chief Learning Officer)

Other articles and things of note from this week:

Today’s Topic

Helplessness or Power? Influencing learner self-perception as trainers.

What Would You Do?

This week:

  • Dear TLW–
    Our managers need help with their coaching skills based on talking with employees, as well as feedback on our organizational culture survey.  We have designed a course that provides a basic model to follow for coaching…whether it’s coaching to develop others, reinforce behaviors, or redirect behaviors.  We have included a component that involves at least two skill practices.  We have not done anything like this before.  I know our managers…there will be some reluctance in doing the practices.  What would you suggest I do to ensure they have a positive and successful experience with this exercise?

Next week:

  • Dear TLW–
    Our organization is starting to rebound after this shaky economy.  We are adding a new member to the learning and development team.  He comes from a different organization, however, has a good amount of classroom training experience.  We are delighted he’s on the team.  My question…our manager has asked “Bob” to co-facilitate the new employee orientation program, as well as the customer service training, with me.  I’ve never co-facilitated before.  Even though it seems as if it could be fun and interesting for both me and the participants, are there certain guidelines Bob and I should consider as we work together?

2 minute tips of the week

  • Terri:  The value of repeating
  • Max:  Toys on the tables
  • Robin: Student introductions

Resources mentioned during the show

 

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Show #6: no, YOU’RE the ambassador…

by Robin Lindbeck on July 31, 2010

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SHOWNOTES

News, articles, current events
Brand You: Everyone is a Sales Person (Tom Peters, from the “Little BIG Things video series)

Other articles and things of note from this week:

 

Make it Happen
The Gen Y brain?

What Would You Do?

This week:

Dear TLW–

I am confused.  I am supervisor at a non-profit organization in the IT department.  We are a small organization.  I have been asked several times to help the operations manager with the new employees…assist them with various popular software such as PowerPoint and Excel.  I also work with our more seasoned employees around the particulars of our own computer system.  Am I now a “trainer” training?  Or am I “presenting”?  Or “facilitating”?  Or “coaching”?  Are these different activities, or just different names for the same activity?  If they are different, how?

Next week:

Dear TLW–

Our managers need help with their coaching skills based on talking with employees, as well as feedback on our organizational culture survey.  We have designed a course that provides a basic model to follow for coaching…whether it’s coaching to develop others, reinforce behaviors, or redirect behaviors.  We have included a component that involves at least two skill practices.  We have not done anything like this before.  I know our managers…there will be some reluctance in doing the practices.  What would you suggest I do to ensure they have a positive and successful experience with this exercise?

2 minute tips of the week

  • Terri: Keep yourself motivated
  • Max: Another way to divide people into groups
  • Robin: Ripping/hanging flipcharts

Resources mentioned during the show

 

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