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SHOWNOTES

News, articles, current events
Brand You: Everyone is a Sales Person (Tom Peters, from the “Little BIG Things video series)

Other articles and things of note from this week:

• SOLO Taxonomy (Committed Sardine blog)
• Privacy Vs. Technology in the Workplace (Forbes.com)
• Social Learning Without Technology–7 Patterns to Try Out (Learning Generalist blog)
• The Manager as Coach as a Driver of Organizational Development (research article, Leadership & Organizational Development Journal via ASTD Buzz News.  NOTE: link is to article abstract only.  If you have access to university, public or other libraries with access to Emerald Journals you should be able to find the full text of the article.)

Make it Happen
The Gen Y brain?

• Should you Train Generation Y Employees? (pctrainingexperts.com)
• Young Adult Development Project (MIT)

What Would You Do?

This week:

Dear TLW–

I am confused.  I am supervisor at a non-profit organization in the IT department.  We are a small organization.  I have been asked several times to help the operations manager with the new employees…assist them with various popular software such as PowerPoint and Excel.  I also work with our more seasoned employees around the particulars of our own computer system.  Am I now a “trainer” training?  Or am I “presenting”?  Or “facilitating”?  Or “coaching”?  Are these different activities, or just different names for the same activity?  If they are different, how?

Next week:

Dear TLW–

Our managers need help with their coaching skills based on talking with employees, as well as feedback on our organizational culture survey.  We have designed a course that provides a basic model to follow for coaching…whether it’s coaching to develop others, reinforce behaviors, or redirect behaviors.  We have included a component that involves at least two skill practices.  We have not done anything like this before.  I know our managers…there will be some reluctance in doing the practices.  What would you suggest I do to ensure they have a positive and successful experience with this exercise?

2 minute tips of the week

• Terri: Keep yourself motivated
• Max: Another way to divide people into groups
• Robin: Ripping/hanging flipcharts

Resources mentioned during the show

• The Secret Life of the Grown-up Brain: The Surprising Talents of the Middle-Aged Mind by Barbara Strauch
• Little BIG Things video series (Tom Peters)

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